FAQ for Bicici & Coty Evening, Wedding & Special Occasion Dresses
How much does the average Bicici & Coty gown cost?
There is no average, however, we encourage authorized Bicici & Coty retailers to offer our dresses at prices that fit most budgets.
Which stores sell Bicici & Coty gowns?
Bicici & Coty gowns are sold around the world. To find an authorized Bicici & Coty retailer, please visit our store locator.
Are the colors of the dresses true to what I see in the pictures online?
The dress colors in the original photography are true to the actual garment. If your viewing device (computer, tablet or smartphone) is not color balanced, what you see online may be different. While we do our best to ensure you’re able to view the most accurate colors, unfortunately, we ‘re unable to guarantee color accuracy from online viewing.
We recommend visiting the authorized Bicici & Coty retailer nearest you to see the dress. To find the authorized Bicici & Coty retailer near you, please visit our store locator.
How long does it take for a new season’s collection to become available to purchase?New collections for Spring/Summer and Fall/Winter are posted to our website seasonally as soon as they are available for purchase. These collections may include:
- Wedding & Bridal
- Mother of the Bride & Mother of the Groom
- Bridal Parties / Bridesmaids / Matron of Honor / Maid of Honor
- Black Tie Formal
- Evening Gowns, Special Occasion Dresses & Gala Dresses
- Cocktail Dresses, Party Dresses & Short Semi-Formal Dresses
- Prom & Homecoming
- Quinceañera & Sweet 16
To purchase a gown, please visit our store locator to find an authorized Bicici & Coty retailer near you.
I saw a style on your site but later when I returned back, it was not available. What should I do?
When a Bicici & Coty dress is no longer available, it is removed from our website. There are times when a Bicici & Coty dress is no longer available at an authorized retailer nearest you, however, you may still be able to custom order the dress. Click here to learn more about how to custom order a Bicici & Coty dress.
Are there more colors available for purchase than what I see online?
Each Bicici & Coty dress posted to our website includes all available colors.
If a style is out of stock, will you be getting any more in stock?
If you see a style on our website and it’s not available at your local Bicici & Coty retailer, check the dress’s page at www.bicicicoty.com to see if it’s possible to place a custom order. Because Bicici & Coty only sells through its global network of authorized retailers, we are unable to confirm when a dress will be restocked. To learn more about Bicici & Coty’s custom order process, click here.
Can I be notified if a size is added back in stock?
Unfortunately, at this time, Bicici & Coty can’t notify you when a size is back in stock at an authorized retailer. However, you can custom order a size if the dress is available for custom orders and available in the size you need.
Can I purchase extra fabric or get free swatches?
Unfortunately, at this time, Bicici & Coty is not able to provide free swatches or facilitate the purchase of extra fabric.
Where can I try on Bicici & Coty dresses in my city?
You may use the store locator to find the closest Bicici & Coty retailer near you.
How do you recommend I care for my dress?
Every Bicici & Coty dress has different care requirements. When your dress arrives, the care instructions will accompany it. We recommend you follow the instructions very carefully to ensure your Bicici & Coty gown retains its beauty and integrity. Failure to follow these instructions may cause your gown to degrade, tear, dissolve or snag.
Can I order a matching stole?
Bicici & Coty does create two-piece ensembles that include both a dress and jacket or capelet. To find these dresses, please use the search bar or you can also find them using the side navigation and selecting “2-Piece” as the filter.
Can I purchase a dress directly from Bicici & Coty?
At this time Bicici & Coty only sells through its global network of authorized retailers. To locate an authorized Bicici & Coty retailer near you, please visit the store locator. We also offer custom orders on select gowns.
What if my nearest store doesn’t carry or won’t order my favorite Bicici & Coty dress?
If your nearest Bicici & Coty retailer doesn’t carry the dress your want, and won’t custom order it for you, please use the Bicici & Coty store locator to find another retailer.
How do I become a Bicici & Coty retailer?
To learn more about how to become an authorized Bicici & Coty retailer, please fill out the contact form and indicate in the subject line or message that you are interested in becoming a retailer.
FIT GUIDE FAQ
Are the measurements listed on the Size Guide true to size?
Yes. Every Bicici & Coty dress is measured to its best accuracy.
How do I find my size using international sizing?
Simply refer to our size chart located here we provide international sizing for:
What should I do if my size is not listed on the size chart?
If your size is not available on the fit guide, we recommend selecting the next size up and you may get it altered as needed. We recommend going larger as it is easier to tailor a dress in if it is too big opposed to taking it out if it is too small.
Are petite sizes available?
Yes. XS-S sizes are considered “petite” according to the Bicici & Coty size guide.
Will the gowns drag if you are not as tall as the model?
Every gown is constructed to the specifications of the Bicici & Coty fit guide. The fit of each dress varies upon the individual and may need custom tailoring for the perfect fit.
Also refer to our silhouette recommendations to help find a silhouette best suited to your body type.
What is plus sizing?
For Bicici & Coty our plus size dresses range from L-4XL. Please refer to our size chart for exact specifications.
What is the difference between a regular size and a plus size?
Regular sizes range from XS-4XL and Plus Sizes Range from L-4XL. Please refer to our size chart for exact specifications.
What is the difference between a regular size and a tall size?
The difference between a regular and tall size is the length of the gown. Regular size dresses length is a standard 63 inches while Tall dresses are 65in in length.
How do I know what my body shape is?
We recommend viewing our body type guide and comparing the illustrations to your body. A good tip is to find your natural waist and use that as a guide for finding your body shape.
Can the dresses be altered?
Bicici & Coty dresses can be altered, although every alteration will depend on the tailor you choose. It is easier to alter a dress that is too big versus a dress in which is too small.
What sizes are your dresses available in?
Bicici & Coty dresses are available in sizes XS-4XL. The sizing ranges from petite, regular, plus size and tall sizes.
How do I know what size dress to order?
Please refer to the Bicici & Coty ‘How to Measure Guidelines”. Those measurements may be located on the size chart. If your measurements fall in between sizes, select the larger size and have the dress altered for the perfect fit.
CUSTOM ORDER FAQ
Can I order a custom dress?
No. However, you can custom order any Bicici & Coty dress that’s identified as available for custom order.
Can I order a longer dress length?
Yes, if your dress is offered in the specified “Tall” size. Tall sizes are made with two inches of length.
Please check the Bicici & Coty Fit Guide to determine which size is best for you.
Can I order a dress that is no longer available?
When a Bicici & Coty dress is no longer available, it is removed from our website. There are times when a Bicici & Coty dress is no longer available at an authorized retailer nearest you, however, you may still be able to custom order the dress. We also recommend calling the store nearest you to verify the dress is out of stock. Click here to learn more about how to custom order a Bicici & Coty dress.
Can I request a fabric swatch?
Unfortunately, at this time, Bicici & Coty is not able to provide free swatches.
Can you send me a picture of a certain style?
All of our current inventory is on the Bicici & Coty website. You are welcome to print or email any of the images to help you make a decision about your Bicici & Coty purchase.
How long does it take to receive a custom ordered dress?
Each custom ordered dress can take up to three to four months to make and ship to the customer. Please allow at least four to five months to ensure the dress is delivered with plenty of time for any additional alterations that may be needed.
How much of a deposit is needed when I custom order a dress?
The custom order is placed through an authorized Bicici & Coty retailer. Each retailer has their own policies and guidelines regarding custom orders. You will need to check with the Bicici & Coty retailer nearest you to learn of the specific payment process that your order may be subject to.
Updated January 5, 2017